Answers to Frequently Asked Questions

Adoption

How do I adopt an animal from the shelter?

For instructions on how to adopt, our adoption fees and what’s included with post-adoption instructions and requirements, see How to Adopt a Pet.

How do I adopt an animal from the shelter? da Administrator
Are there special adoption considerations if I already have another animal?

After approval to adopt, you’ll need to bring your current dog(s) to the shelter to meet the dog you’re planning to adopt to ensure a good match for your family. For your convenience we’ll work with you to hold the animal until you return to the shelter later that day.

Are there special adoption considerations if I already have another animal? da Administrator
How much does it cost to adopt an animal from the shelter?

Our standard adoption fees are as follows:

 

Dogs

  • Adults (6 months and older) – $95
  • Puppies (5 months and younger) – $200
  • Dogs with 3 or More Application – $200

Cats

  • Adults (6 months and older) – $25
  • Kittens (5 months and younger) – $60 (fee waived when adopting a 2nd kitten)

See the FAQ for included services.

How much does it cost to adopt an animal from the shelter? da Administrator
What’s included with the adoption fee?

The following services are included with the adoption fee of a canine or feline from the Clermont County Animal Shelter.

ServiceCanineFeline
Spay/NeuterIncludedIncluded
Vaccines &
De-Worming
Age Appropriate Bordatella, Distemper, Parvo & Rabies (over 3 months)
Heartworm Test (over 6 months) & De-Worming
Age Appropriate FVRCP & Rabies (over 3 lbs)
De-Worming
Preventative CareHeartworm, Flea & TickFlea & Tick
MicrochipIncludedIncluded
What’s included with the adoption fee? da Administrator
Can I return an adopted animal?

Yes. We try our best to ensure a good adoption match but recognize it isn’t always a good fit. A full refund of the adoption fee will be given if the animal is returned within 72 hours of adoption. The adoption fee for an animal returned within 30 days can be applied to the adoption of a different animal, with an approved application. We always welcome our animals back, and in fact require adopters to return animals to the shelter if they’re unable to keep them.

Can I return an adopted animal? da Administrator

Animal Sponsorship

What is a sponsorship gift?

A sponsorship gift is a one-time gift of at least $25 made to support the feeding and veterinary care of an animal at the Clermont County Animal Shelter.

What is a sponsorship gift? da Administrator
How is my sponsorship used?

Sponsorship gifts support the work of Clermont Animal CARE Humane Society. Together, we are working to become a no-kill nation. Your gift helps animals in Clermont County find homes, get medical care, and receive spay/neuter. It also supports other efforts within the County that save the lives of pets, keep families together, and more. In order to make sure that your gift has the greatest impact and helps save the maximum number of lives, its use will not be restricted to the individual care of your sponsored animal, but wherever it is needed most.

How is my sponsorship used? da Administrator
Which animals can I sponsor?

You’re able to sponsor each and every animal in our care. See our current dogs, cats and other animals available for sponsorship.

Which animals can I sponsor? da Administrator
Is it possible to receive updates about my sponsored animal?

No it is not. Our caregivers are very busy providing daily care and enrichment for the approximately 2,000 animals that come through our doors a year and are unable to provide updates-on-demand for sponsored animals. However, you can stay in touch with all that’s going on at the Shelter by visiting our Facebook page.

Is it possible to receive updates about my sponsored animal? da Administrator
Can I help my sponsorship animal get adopted?

Yes! Sharing your animal’s story and helping him or her find a home is one of the best things you can do for your sponsored pet. Sharing the link to their web page on our site on social media is a great idea to help them get adopted.

Can I help my sponsorship animal get adopted? da Administrator
Can I make a monthly sponsorship gift?

Sponsorship gifts are one-time only gifts. If you’d like to help the animals year-round, sign up for monthly giving.

Can I make a monthly sponsorship gift? da Administrator
Can I talk to the family who adopts my animal/can I get updates?

The family or adopter may want privacy. However, we do occasionally get their permission to share their stories on our website, or on Facebook, so be sure to check!

Can I talk to the family who adopts my animal/can I get updates? da Administrator

Dog License

Why must I purchase a dog license?

By law (ORC 955.01), all dogs in the State of Ohio three months and older must be licensed by January 31st of each year, or within 30 days of bringing a new dog into your family. The standard licensing period runs December 1st through January 31. After that date, the price of a license doubles.

Your purchase of a dog license provides funding and support for Clermont Animal CARE’s activities to support the return and re-homing of lost and homeless animals in Clermont County. A dog license also increases the chances your lost pet makes his or her way back home.

Why must I purchase a dog license? da Administrator

Donation

How will my donation be used?

Your generous donation will be used to support all the activities necessary to save more shelter animals in Clermont County and beyond. Donations not designated for a specific program will be used where it is most needed to maximize our lifesaving work. Specifically, donations go toward veterinary care, supplies, and other general operations that increase our ability to save lives.

How will my donation be used? da Administrator
Why are donations made without restrictions, otherwise known as general donations, important?

All donations made to Clermont Animal CARE support our lifesaving mission. Our comprehensive safety net requires critical needs that you may not have considered, and these fluctuate throughout the year as we respond to at-risk animals as they occur. When you generously give generally to our operations, you allow us to earmark money for animals and programs who need it most.

Why are donations made without restrictions, otherwise known as general donations, important? da Administrator
How can I donate?

First of all, thank you for your support. We accept donations in person, through mail (Clermont Animal CARE Humane Society, 4025 Filager Road, Batavia, OH 45103) and online.

How can I donate? da Administrator
What can I donate?

Monetary funds provide us the flexibility to respond to the most pressing needs we encounter every day. However, we also need supplies. To see a full wish-list, please visit our Amazon Wish List.

What can I donate? da Administrator
I’d like to hold a donation drive for my birthday, school, or work. What supplies do you need the most?

When it comes to donation drives, there are many household items that we can use here at the shelter. Aside from monetary donations that allow us to designate to our most pressing needs, we need supplies in the form of, but not limited to:

  • Paper towels
  • Printer paper
  • Blankets
  • Towels
  • Gently used dog beds
  • Dawn dishwasher soap
  • Bleach
  • Hand soap
  • Fabuloso
  • Trash bags (large and small)
  • Peanut butter
  • Clumping cat litter
  • Royal Canin Mother and Baby Cat cat food
  • Dry dog food
  • Moist, stinky dog treats
  • Cat toys
  • Gently used nylon dog leashes and collars
I’d like to hold a donation drive for my birthday, school, or work. What supplies do you need the most? da Administrator
Why should I donate to Clermont Animal CARE Humane Society?

Because we are on a mission. It is our goal to be the best shelter in the region but we can’t do it without your support. Clermont Animal CARE is more than a county shelter. We are a community resource that uses data-driven best practice and leads Cincinnati in progressive sheltering policies.

Why should I donate to Clermont Animal CARE Humane Society? da Administrator

Foster

Why does the shelter have a foster program?

To save more animals! Some animals don’t do well in the shelter environment, like puppies, kittens, elderly pets and those requiring special attention, diets or medical care. The shelter’s foster care program saves two animals, the one placed into a loving foster home and the shelter animal taking its place. The success of our mission depends on a vibrant and healthy foster care program. Please consider enrolling as a foster family for a shelter animal.

Why does the shelter have a foster program? da Administrator
What is the length of time I have to commit to when I foster?

We have several foster options that allow you to foster for the length of time that works best for you. Fostering can be as short as a few hours and as long as a few months. Any amount of foster time you can offer benefits the shelter and our animals.

What is the length of time I have to commit to when I foster? da Administrator
Can I still foster if I have pets at home?

Yes! Our Dog and Cat Program Managers will work closely with you to find the right foster animal for your home and lifestyle. If you have pets at home, we may ask you to bring them in for a meet and greet and we will always provide detailed instructions and tips for introducing pets safely. In some situations, we may recommend your pet and foster animal do not meet at all and in that case, we will provide support and instructions for that as well.

Can I still foster if I have pets at home? da Administrator
What if I bring a foster animal home and it doesn’t work out?

That’s OK! You can bring your foster animal back to the shelter at any time. If possible, let us know ahead of time so we can be prepared.

What if I bring a foster animal home and it doesn’t work out? da Administrator
Can I foster for other organizations while also fostering for Clermont Animal CARE?

We have found that fostering with multiple organizations can be confusing for the foster as different shelters and rescues have different polices and procedures. In addition, animals from different organizations can come with different health requirements and vaccine history which can be dangerous for the less vaccinated animals.

If you chose to foster with Clermont Animal CARE, we simply ask that you have no other animals from other organizations in your care at the time.

Can I foster for other organizations while also fostering for Clermont Animal CARE? da Administrator

General

What Are the Shelter’s Hours?

Our current hours of operation are posted on the Contact Us page.

What Are the Shelter’s Hours? da Administrator
What forms of payment are accepted at the shelter?

Clermont Animal CARE Humane Society accepts cash, credit/debit cards and personal checks for the payment of products and services at the Clermont County Animal Shelter.

What forms of payment are accepted at the shelter? da Administrator

Lost & Found

How do I reclaim a lost pet from the shelter?

If you believe your dog is housed at the Shelter as a stray, bring proof of ownership (e.g. vet records, a photo or other confirmation) to the Clermont County Animal Shelter during normal business hours to reclaim them. See the FAQ regarding fees to reclaim lost pets.

How do I reclaim a lost pet from the shelter? da Administrator
Is there a fee to reclaim my lost pet?

Lost and homeless pets brought to the shelter are provided with basic medical care, food and housing during their visit. Reclaiming your pet makes room at the shelter for one that is truly homeless. To reclaim your lost pet, please be prepared to pay the following:

DescriptionAmount
Redemption Fee$30
Flea Treatment (if required)$30
Boarding / Night$15
Dog License (if required)See Dog Licensing

Clermont Animal CARE accepts the following forms of payment.

Is there a fee to reclaim my lost pet? da Administrator

Veterinary Services

Does the shelter offer low-cost veterinary services?

Spay/Neuter

We provide monthly transports to the United Coalition for Animals (UCAN) Spay/Neuter Clinic. Check the calendar for dates and times.

Microchipping

You may have your dog or cat microchipped at the shelter for $25. Doing so provides great peace of mind to help them find their way home and also serves as a form of proof of ownership. Bring your pet (dogs on a leash, cats in a carrier) to the shelter during business hours.

Does the shelter offer low-cost veterinary services? da Administrator

Volunteer

How old do you have to be to volunteer at the shelter?

To volunteer at Clermont Animal CARE independently, you must be 16 years of age or older and may work with cats, kittens or our support team. If you are under the age of 18 and want to work with dogs, you must have an adult accompany you.

How old do you have to be to volunteer at the shelter? da Administrator
Can I complete my school or court-ordered community service at Clermont Animal CARE?

Yes, we accept all school-related community service and most court-ordered community service. You may be asked to disclose the nature of your legal offense so that we can place you in the most appropriate role. Clermont Animal CARE reserves the right to deny community service volunteers for any reason.

Can I complete my school or court-ordered community service at Clermont Animal CARE? da Administrator
What if I have a large group that wants to volunteer?

We welcome large groups and do our best to accommodate you when we have appropriate volunteer work to be completed. As the coordination of large groups often takes up a lot of staff time, we may need to postpone your volunteer day to a date and time that coincides with our specific needs.

What if I have a large group that wants to volunteer? da Administrator
What is the time commitment for volunteers?

It depends on the volunteer role. Some volunteer positions require a consistent, weekly commitment, while others allow for more flexibility. In general, volunteers should plan on volunteering 4-8 hours per month at a minimum to maximize your impact. If you are absent for more than 2 months, you may be considered inactive and we may require you to repeat training upon return, depending on what type of volunteer activities you are participating in.

What is the time commitment for volunteers? da Administrator
Does Clermont Animal CARE offer training to volunteers?

Yes. It is important for the safety of our staff, volunteers and animals that all volunteers are trained in the activities they are volunteering in.
In addition to orientation, volunteers working with cats and dogs will need to attend training sessions that go over animal handling, cage/kennel rules, and animal safety.

Does Clermont Animal CARE offer training to volunteers? da Administrator
Answers to Frequently Asked Questions da Administrator
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Clermont Animal CARE
Humane Society

Compassion. Advocacy. Rescue. Education.

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